Privacy Policy
Protecting your privacy is important to us. Tognetti Family Winery is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tognetti Family Winery website and governs data collection and usage. By using the Tognetti Family Winery website, you consent to the data practices described in this statement. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
I. What kind of information do we collect from you when you visit our site?
When you visit tognettiwines.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
The Tognetti Family Winery website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Tognetti Family Winery pages, or register with Tognetti Famiy Winery site or services, a cookie helps Tognetti Family Winery to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tognetti Family Winery website, the information you previously provided can be retrieved, so you can easily use the Tognetti Family Winery features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tognetti Family Winery services or websites you visit.
We may utilize third party companies in an effort to deliver you tailored content and advertising to that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
II. Sharing of personal information - we don't do it.
Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.
Tognetti Family Winery will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tognetti Family Winery or the site; (b) protect and defend the rights or property of Tognetti Family Winery; and, (c) act under exigent circumstances to protect the personal safety of users of Tognetti Family Winery, or the public.
III. Newsletter Opt-Out.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.
IV. Consumer inquiries and privacy.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.
V. Protecting your information.
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
VI. Changes to this Statement.
Tognetti Family Winery will occasionally update this Statement of Privacy to reflect company and customer feedback. Tognetti Family Winery encourages you to periodically review this Statement to be informed of how Tognetti Family Winery is protecting your information.
VII. Contact Information.
Tognetti Family Winery welcomes your comments regarding this Statement of Privacy. If you believe that Tognetti Family Winery has not adhered to this Statement, please contact Tognetti Family Winery at [email protected]. You can also write us at Tognetti Family Winery P.O. Box 10377, Napa, CA 94581. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Terms Of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Tognetti Family Winery LLC relationship with you in the context of this website.
The term "Tognetti Family Winery" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Wine-Specific Conditions
Legal Requirements
You must be 21 years of age or older, to order or receive alcoholic beverages from Tognetti Family Winery. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Tognetti Family Winery are not for resale, and are for personal consumption only.
Credit Card Charges
Orders are by credit card only. We accept Visa, MasterCard, and American Express.
Minimum Purchase
No minimum purchase is required unless otherwise noted on the product page.
States Authorized for Direct Shipment
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to your state. If your state is not currently available please contact us with your order inquiry at [email protected] so we can discuss shipping options. If Tognetti Family Winery is unable to ship directly to your state, we can arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Tognetti Family WInery.
Shipping Costs
Federal Express Ground (FedEx) and United Parcel Service (UPS) are Tognetti Family Winery carriers of choice. Ground shipping is provided by Federal Express Ground and United Parcel Service at the current market rates. *Note – If the customer selects Fed Ex Air as his or her carrier, the customer pays all additional shipping charges, regardless of his or her wine club membership or purchase amount.
Wine is a Delicate Commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Tognetti Family Winery is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Orders, Returns, & Cancellations
Orders
Age
You must be 21 years or older to purchase wine. By placing your order with Tognetti Family Winery, you certify under penalty of perjury that you and the recipient of your shipment are at least 21 years old.
Shipping
In all cases consumers take possession of the product being shipped at Tognetti Family Winery. Tognetti Family Winery arranges freight forwarding service through a wine shipping service. Therefore, all out-of-state consumers are considered to have taken possession of their product in California. State laws require an adult signature at the time of delivery, so please ship to an address where someone over the age of 21 will be able to sign for your order. We recommend shipping to a business address. If you choose to ship to a residential address additional charges may apply. Wines cannot be delivered to P.O. boxes.
Wine Club
Pick-Ups
We do not offer pick-ups at this time.
Cancelation Policy
If for some reason you are not satisfied with the Tognetti Family Winery Wine Club and wish to cancel your membership, you may do so at any time with thirty (30) days written notice.
Returns
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to [email protected] to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (707)968-7204 for return instructions.
A 15% restocking fee will be applied to all canceled orders.